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Next Year's Date 12 May 2011, Grosvenor House, London |
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| Consumer Collector of the Year |
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Sponsored by Experian
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This non-management individual could be a person collecting debts by letter, telephone or door to door. The application should describe the manner in which the collector has supported his/her department by excelling in at least one of the following areas:
Able to offer quality in their collections exercise
Interpersonal skills
Achieving a qualification
Achievement of targets/incentives
Turning wont pays into pays
Legal and technical knowledge
Listening and communication skills |
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| View full shortlist |
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